We would like to start by apologising for the disruption to deliveries during the current crisis.
We attempted to move to courier delivery so we could provide a contactless delivery service. As those who have placed orders since then will no doubt have noticed this has been spectacularly unsuccessful resulting in many orders not arriving in time.
We always aim to provide a high level of customer service, and these delays are simply unacceptable to us unless completely unavoidable.
As such we’ve made further revision to our shipping methods, going forwards we will be reverting back to royal mail delivery.
However to minimise person to person contact we will be utilising the ‘Drop and Go’ service and will only be shipping orders once per week, we are aware that this will still result in a slower than normal delivery service, however this will be faster, more cost effective and efficiant than the courier service we have been utilising.
This will also allow us to give you more acccurate delivery times.
Delivery drops will now be made on a Monday (with the exception of week commencing the 13th April 2020, when the drop off will be Tuesday due to the bank holiday).
Any orders that will ship as a large letter will still be sent within 48 hours during the permitted daily exercise.
We reduced the cost of shipping accordingly, all orders will now be charged at £3.50
We hope this service disruption hasn’t alienated any of our customers and that we can continue to support you to educate and entertain your children during the lockdown and afterwards.
I would like to thank all customers past and present, every order makes a huge difference to a small business, particularly times of disquiet.
Hoping everyone has managed to stay safe. Remember to check out our Facebook page for free resources, videos and entertainment ideas for fun projects during the lockdown.
We also have a competition to win a busy box over on Joshua’s Bazaar Facebook page
Royal Mail Delivery
|UK Mainland |
4-7 working days from drop off
|£3.50||Drop off Mondays for parcels,|
or 48 hours for Post Box sized
Stock levels have been updated to show what is available to purchase without any additional delays.
If it says Available on backorder there will be an additional delay from supplier to us. If there is something on backorder you need in a timely manner feel free to contact us on facebook meesenger.